San
Francisco Public transport
Bay Area Rapid Transport
By Postal Mail: Pick up a
postage-paid comment card from one of our Station Agents, or address
your written correspondence to:
Customer Service
Bay Area Rapid Transit District
P.O. Box 12688
Oakland CA 94604-2688
By Telephone: Transit Information
Center
6:00 a.m. to 11:00 p.m., seven days a week
Customer Service Representatives
8:30 a.m. to 5:00 p.m., Monday-Friday, 24/7 voice mail
Local Telephone Numbers
Oakland/Berkeley/San Leandro 510 465-2278
San Francisco/Daly City 415 989-2278
South San Francisco/San Bruno/San Mateo 650 992-2278
Concord/Walnut Creek/Lafayette/Antioch/Pittsburg/
Livermore/Orinda 925 676-2278
Hayward/San Leandro/Fremont/Union City/Dublin/
Pleasanton 510 441-2278
Richmond/El Cerrito 510 236-2278
BART Police
Emergency 911
Non-emergency 877 679-7000
Reporting Security, Safety or Hazardous issues
For urgent matters on BART dial 911, call (510) 464-7000, use the train
intercom
or contact a station agent. For non-emergency matters, call (877) 679-7000.
TDD 510 839-2278
Elevator Availability
510 834-LIFT or 888 235-3828
Lost and Found 510 464-7090
